SIGAPI

Description

SIGAPI - Digital Platform for Public Administration at INVISBU

A comprehensive system designed to streamline procedures for citizens and improve administrative efficiency at the Institute of Social Interest Housing and Urban Reform of the Municipality of Bucaramanga (INVISBU).

  • Technology Stack: Django, PostgreSQL, JavaScript, Linux, Nginx, Docker
  • Features:
    • Citizen Services Automation: Fully virtual request process for the Certificate of Existence and Legal Representation.
    • Human Resources Management: Digital tools for staff administration and internal processes.
    • Citizen Service Record (RAC): A centralized system for tracking and managing citizen requests.
    • Integrated Quality Management System: Compliance with public administration standards.
    • MIPG Implementation: Integration of the Public Management and Performance Evaluation Model.
  • Objective: Enhance efficiency, transparency, and accessibility for citizens while optimizing internal processes at INVISBU.